Our Customer Service Team is available 7 days per week.
Our friendly Customer Service Team is available to assist you in booking an appointment, changing or cancelling your appointment, arranging on site COVID-19 testing at your home or workplace or answering any of your questions.
The CVM Medical rapid test YVR COVID-19 Testing Station is located at check-in counters 289 to 298 - the end of the US Check-in Area on Departures level 3, beyond the Fairmont Hotel entrance.
Connecting passengers will need to exit the secure area immediately upon arrival to access the check-in area.
Vancouver Convention Centre Cruise Ship Terminal
Unit 20 – 1055 Canada Place Way Vancouver, BC V6C 0C3 7 days a week 7:15 am to 8:00 pm