FAQ-Private Covid 19 Tests -Frequent Questions - COVID Medical

FAQ-Private Covid 19 Tests -Frequent Questions

Private COVID 19 Screening Test Frequent Questions

 

We specifically use the PCR-based NAAT – Nucleic Acid Amplification Test, otherwise known as the RT-PCR (Polymerase Chain Reaction) test.

This is the gold standard test required by countries and airlines who require PCR-based COVID-19 testing.

No. CVM Medical’s lab does not perform rapid testing. We use a lab based, RT-PCR method to detect the presence of COVID-19.

Yes. we will provide each customer with a signed and certified lab report, along with a letter from our Physician Medical Director, which will verify your COVID-19 test was performed according to accredited laboratory standards.

 

No. CVM Medical does not provide antibody testing for COVID-19 infection. However, we can refer you to a lab that does perform this service.

We will send you your certificate within 48 hours of your test being performed.

The actual swab test itself takes about 2 minutes to complete.  The swab test is quick and easy. 

The Test Collection

Our Paramedic Collection technician collect a COVID sample with a swab from the back of your nose. The swab resembles a A Q-Tip like device. This is gently inserted into one nostril to pick up any virus particles that the COVID-19 virus leave. The COVId-19 particles are found in the back part of your nasal area. We perform NP – Nasopharyngeal swabs only. 

Why? This type of swab test is more comfortable for you – our patient, and the results are more reliable and more accurate. This particular swab test reduces the chance of a false positive.

 

We will have you in and out in no time at all! Our Paramedics are trained and licensed healthcare professionals in Canada.  We will ensure your comfort and safety at all times. 

 

The Results 

Once your COVID test sample is run through our provincially approved, ISO accredited lab, you will receive your results by email. We will provide you a letter signed by our Physician Medical Director and your COVID-19 certificate to return to work, or help me your travel requirements.  Your test results can be use for purposes like travel, work and play. Your COVID negative certificate is valid for airlines, embassies, immigration and customs. 

Public Health Reporting 

Please note: By law, COVID-19 is a reportable disease. Legislation and regulation requires that CVM Medical notify public health officials if our accredited lab detects a positive result from your private COVID test. 

If your private COVID lab result comes back as positive, we will immediately contact you with the information that we have on file from your appointment. One of our Registered Nurses will speak to you and help you understand your results, and explain the next steps to you. 

However as a government requirement, we will share the results of your private COVID-19 test with your local health authority, including your contact information. This is required by law. 

Emergency/STAT/Urgent Testing

If you require an emergency, urgent or STAT private COVID-19 test for work, travel or other reasons that fall outside of public health, please contact us at 1-833-332-7007 or email help@covid-medical.ca with the subject line: URGENT/STAT Test

Our Customer Service Representatives will create an emergency appointment for you at one of our clinic locations and our COVID testing team will arrange space whether or not our clinic is full that day – we will get you in on an emergency basis, or if you prefer, we will organize one of our sample collection technicians to visit you at your location to collect your private COVID test for travel or work.

STAT/Emergency/RUSH COVID-19 test requires us to interrupt our normal COVID-19 private lab processing runs and as such, additional fees apply for an emergency test run. a Customer Service Representative will discuss these fees with you.

Your Information

CVM Medical must collect your contact information in order to properly administer your private lab, asymptomatic COVID-19 test. CVM Medical will only collect as much information as we need in order to contact you to provide your COVID test certificate.    With the lab results, you can return to work,  meet travel obligations, or play freely. We will not collect any specific medical information from you, and we will never share your information with anyone except as required by law, or as needed (such as with our accredited lab technicians who are processing your COVID test). We respect your privacy and we will never share your information outside of our organization, except in the event of a positive result.This is the law in Canada. As healthcare professionals, we respect your right to privacy. We will not market to you or upload your information to any third party.