Refund Policy - COVID Medical

Refund Policy

The CVM Medical Refund Policy is as follows: Customers can reschedule their appointment for a new date and time, subject to available clinic space, without any additional charges or fees.

  • Customers can re-schedule their appointment for a new date and time, subject to available clinic space, without any additional charges or fees.
  • Once a booking is confirmed and paid, if the customer cancels their appointment altogether, there is a non-refundable fee of $75.00
  • If the customer is a no-show to their appointment, refunds are not available.
  • Once the specimen is collected for lab processing, refunds are not available.

Contact CVM Medical to speak further about your questions.