Refund Policy - COVID Medical

Refund Policy

The CVM Medical Refund Policy is as follows: Customers can reschedule their appointment for a new date and time, subject to available clinic space, without any additional charges or fees.

  • Customers can re-schedule their appointment for a new date and time, subject to available clinic space, without any additional charges or fees.
  • CVM Cancellation Policy: Cancel anytime without charge. We understand that travel plans can change quickly, which is why CVM offers our customers FREE cancellation at anytime without penalty. If you need to cancel or reschedule your COVID PCR or Rapid Antigen Test with CVM, you can do so anytime without charge. That’s the CVM Guarantee
  • If the customer is a no-show to their appointment, refunds are not available.
  • Once the specimen is collected for lab processing, refunds are not available.

Contact CVM Medical to speak further about your questions.