Terms and Conditions

Terms and Conditions

Polymerase Chain Reaction - PCR Test & Rapid Antigen Test

By agreeing to a COVID 19 PCR Polymerase Chain Reaction (PCR) Test or to a Rapid Antigen Test (Rapid) Test with CVM Medical Ltd, through your registration on our website, www.covid-medical.ca, or at one of our clinics, you hereby agree and consent to the following:


I understand that I am consenting to undertaking Polymerase Chain Reaction (PCR) testing via nasopharyngeal collection swab, or to Rapid Antigen Testing, or to saliva collection, to detect the presence of SARS-CoV-2 virus that causes COVID-19 infection. I verify that all the information on this form to be true and correct. A negative test result will confirm that I do not have an active COVID-19 infection at the time of testing. The testing method that you are consenting to will not confirm if you have COVID-19 antibodies, nor will it confirm if you remain virus free after testing.

CVM Medical Ltd. is a specimen collection and results reporting Company. Your specimen will be sent by us to a qualified laboratory for PCR analysis for PCR testing, or it will be analyzed on a Health Canada approved device for Rapid Antigen Testing. The results of your test will be reported to you as quickly as possible, however, turn around and reporting times are variable and are subject to unforeseen and uncontrollable delays.


I agree that CVM Medical Ltd. is not responsible or liable for any travel expenses, cancellation costs, changes in flight or travel itineraries, denial of boarding, inability to work or engage in economic activity, refusal of any authority to accept the test results, or quarantine by any government or agency. CVM Medical Ltd. is not responsible for false positive results.


I hereby provide my consent for CVM Medical Ltd. to share my personal information with any government agency, health authority or federal or provincial health department, health ministry, or public health agency. I understand and consent that CVM Medical Ltd. will notify public health officials of my results and my contact information.   


I also consent to CVM Medical Ltd. collecting and storing my personal information, including my name, address, phone number, email address, date of birth, passport number and personal healthcare number. I agree that CVM Medical Ltd. is authorized to transmit my personal information and test results to me, via email. I further agree and understand that my personal information may be stored on servers located outside of Canada and that my personal information may cross international boundaries outside of Canada.

If I choose to cancel my COVID-19 test after booking and payment is completed, CVM Medical won’t charge a cancellation fee in order to complete my cancellation and refund. If I wish to change my appointment time, CVM Medical Ltd will adjust my appointment for me on a no-cost basis, to an available appointment space. However, I understand and agree that once my COVID test has been completed, there are no refunds. I also understand and agree that if I do not show up for my appointment or contact CVM Medical Ltd. before my scheduled appointment, no refund will be issued.  


I understand that if I fail to cancel my appointment prior to or fail to show up for my appointment, this is considered a NO SHOW and I forfeit the entire price of my testing fee.


I agree to conduct the CVM Medical self-assessment screening questionnaire the day of and prior to my appointment. Questionnaire: https://covid-medical.ca/self-assessment-screening


I agree that the Terms and Conditions shall be governed exclusively by the laws of the Province of British Columbia, Canada and that any claims arising from my COVID-19 PCR or Rapid Antigen Test shall be brought exclusively within the Province of British Columbia, Canada exclusively and only through arbitration. Any dispute or claim relating in any way to your use of any CVM Medical Ltd. product or service, or to any products or services sold or distributed by CVM Medical Ltd will be resolved by binding arbitration, rather than in court, and such binding arbitration shall occur exclusively in Vancouver, British Columbia, Canada.